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Do you do custom work?
Absolutely, it's one of my favorite things to do! I do a flat $10 design fee per design plus the regular cost of the item. That is one charge per design. Ordering more items with that design, reduces the cost per item. 
Contact me and we can start building your own personal design.
Can you etch my logo?
Yes! Please send a high-resolution image; PDF, EPS or high-quality JPEG, preferably in one color, to or fill out the custom request form and upload your logo.
Are there design limitations to what you can etch?
There are things we do not etch on our products. 
  • Photographs - They do not translate well to glass or the powder coated items. 
  • Foul language.
  • Politically related.
  • Anything that can be considered racist or may discriminate against others.
  • Trademark or copyright material that you are not the owner of.
Do you etch plaques, awards and things other than drinkware?
At this time, we do not engrave items like plaques, awards or trophies. By specializing, we can offer a large variety and quick turnaround times. There are several other companies and people in our area that offer those services.
Can you etch on both sides of the drinkware?
Yes, we can. However, keep in mind when the glassware is empty you will be able to see the etching on the opposite side. This makes it harder to see both designs. It’s visually better to have the etch on one side of a glass. There is an additional fee for the second side. Fee depends on the type of item requested. 
Will the design wear off?
Our drinkware is laser-etched into each item. Unlike paint or vinyl, it will not wear off. This makes all glassware completely dishwasher safe.
The powder coated metal items can differ. Some of the items claim to be top rack dishwasher safe, but they recommend hand washing for longevity. The main reason for this is the vacuum seal that keeps the your beverage cold or hot can fail when repeatedly exposed to high temperatures in the dishwasher.
Do you wholesale?
Yes we do! We are a small business specializing in helping other small business in the Adirondack region. We understand that it's hard for small owner/operated retail businesses to afford and keep large orders. That's why we offer a tiered wholesale pricing. The more you buy, the more you'll save. 
Contact me for details.
How long does it take to have custom items completed?
The turn around time for custom work can vary depending on the amount and what type of drinkware you are looking for. but generally speaking, you can expect a 1 to 2 week turn around.
If I supply the items, can you etch them for me?
I'm afraid not.
All items are a little different. Settings and set up can be different and there is some testing (and waste) involved before we are happy with the results. Some glassware types do not etch well at all (especially if they contain lead) and some powder coatings on steel can be toxic when etched.
More Questions?
Use the contact page to get a hold of me. I'd be happy to answer any questions I may have missed here.