Welcome to our frequently asked questions

Do you do custom work?

Absolutely! One of my favorite things to do.  Whether you are looking for one item or a couple hundred, we have an affordable price point on all of our drinkware and the design services to make it happen. Contact me and we can start building your own personal design.

Will the design wear off?

Our glassware is laser-etched into the glass. Unlike painted drinkware, it's completely dishwasher safe and will not wear off. 

The powder coated metal items can differ. Some of the items claim to be top rack dishwasher safe, but they recommend hand washing for longevity. The main reson for this is the vacuum seal that keeps the your beverage cold or hot can fail when repeatedly exposed to high temperatures in the dishawasher.  

Do you wholesale?

Yes we do! We are a small business specializing in helping other small business in the Adirondack Park region. We understand that it's hard for small owner/operated retail businesses to afford and keep large minimum orders. That's why we offer wholesale prices at low minimum requirements. 

Contact me for details - larry@adirondacketching.com

How long does it take to have custom items completed?

The turn around time for custom work can vary depending on the amount and what type of drinkware you are looking for. but generally speaking, you can expect a 1 to 2 week turn around. 

If I supply the items, can you etch them for me?

I'm afraid we do not etch items people bring in. 

All items are a little different. Settings and set up can be different and there is some testing (and waste) involved before we are happy with the results. Some glassware types do not etch well at all (especially if they contain lead) and some powder coatings on steel can be toxic when etched. 

More Questions?

Use the contact page to get a hold of me. I'd be happy to answer any questions I may have missed here.